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RETURNS AND EXCHANGES

What is your return policy?

- All products must be returned within 30 days since the order was received.
- All products must be returned in their original condition.
- All returns must include the original packaging.

*This applies to all products on our website, including products on sale and underwear.

*Please note that all orders placed between 25th November and 31st December can be returned up until 31st January.

How do I return my order?

To return your order, follow the steps below:

1. Login our customer portal

2. Register your return in the portal.

3. Your return will be assessed and once approved you will receive a pre-paid return label.

Print your return label or on your mobile. Locate your nearest service point for drop off.

When the carrier has scanned your return we will send you a confirmation email to let you know that your return is on its way back to our warehouse.


When received at the warehouse, your return will be processed within 7 business days. We will notify you by email as soon as we have issued your refund. The refund will be reflected on your bank statement within 1-3 business days.

I want to exchange a product?

If you wish to exchange your order you simply return your unwanted item(s) and place a new order online. We hope to be able to provide a standard exchange service in the future.

Or contact our customer support and we'll arrange the exchange for you.

What is the return address?

Company name: Mansour Clothing B.V. 
Street: Tussendonk 126 
Zip-code: 4878AM
City: Etten-Leur
Country: The Netherlands

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